A pet accident is more than a stain you can see. The mess soaks down into the carpet and the pad below, where the smell lives. That is why a spot can look clean but still smell days later. At CarpetMax, we do not just clean the top. We find the odor, treat it where it starts, and rinse it out. The result is a carpet that is actually fresh — not just hidden under perfume.

Why You Can’t Just Clean the Spot

When a pet pees on carpet, only a little stays on top. The rest sinks down into the pad and even the floor under it. Store sprays and rental machines only reach the top layer. They make the spot look better for a day, but the smell comes right back.

Worse, scrubbing or soaking the spot yourself can push the pee deeper down. That spreads it wider and makes the smell stronger — the opposite of what you want. To really fix it, the urine has to come up and out, not get pushed further in. That takes the right tools and the right treatment.

How We Get Rid of Pet Odor

1. We find every spot. Pet urine hides where you can’t see it. We use a UV black light to find every spot — old and new — so nothing gets missed.
2. We treat the odor at its source. We put down a professional odor treatment made for pet messes. It breaks the smell down instead of just covering it up.
3. We deep-rinse and pull it out. Our truck-mounted machine rinses the carpet with hot water and strong suction. This pulls the urine and the treatment up and out — not deeper in.
4. We check and dry. We make sure the spot is clean and the smell is gone. On normal messes, your carpet is back to fresh.

What We Treat

• Dog & cat urine — fresh accidents or old, set-in spots.
• Pet odor that won’t go away — that smell you notice when you walk in the door.
• Vomit & accident cleanup — safe, thorough, and sanitized.
• Hidden spots under furniture — found with our black light, then treated.
• Carpets, area rugs & furniture — we treat pet odor on all of them.
• Homes getting ready to sell — clear the smell before buyers walk through.

Simple, Honest Pricing

Why Odessa & Midland Choose CarpetMax

• Local Odessa & Midland team — not a national franchise.
• A UV black light finds the spots other cleaners miss.
• We treat the smell, not just the stain you can see.
• Honest pricing: $80/room steam clean plus $50/room pet treatment, with $25 off when you book online.
• Safe for kids and pets once the carpet is dry.
• Straight talk — we tell you up front if a spot can’t be fully saved.

Our Pet Odor Promise

For normal pet messes, we guarantee the smell is gone. If it comes back, we come back. When urine has soaked deep into the pad or the floor over a long time, cleaning alone can’t always remove it fully — but we will tell you straight what we see and do everything we can to make it right.

What Your Neighbors Say

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Pet Stain & Odor Removal — FAQ

Can you really get rid of pet urine smell?

Yes, for most messes. We find the spots with a UV light, treat the odor at its source, then deep-rinse it out. For normal accidents the smell is gone. Very old, soaked-in urine can be tougher, and we will tell you straight what to expect.

Why not just use a store spray or rent a machine?

Store sprays and rental machines only clean the top layer. Pet urine soaks down into the pad below the carpet. Spraying or soaking the surface can push the pee deeper and make the smell worse. A pro deep-rinse pulls it up and out instead.

How much does pet stain and odor removal cost?

Our deep steam cleaning is $80 per room, and pet odor treatment is an extra $50 per room for moderate urine that has not been DIY-treated. Book online and you save $25 automatically. Heavy or already DIY-treated damage is priced after a quick look, so you get an honest number.

Do you use a black light to find the spots?

Yes. Pet urine can hide where you can’t see it. A UV black light shows us every spot, old and new, so we treat all of them — not just the ones you can see.

Is the treatment safe for my pets and kids?

Yes. Once the carpet is dry, it is safe for your family and your pets. We clean for homes with dogs, cats, and little ones every day.

What if the smell is deep in the pad or floor?

Sometimes urine soaks so deep that cleaning alone can’t fully fix it. We will be honest about what we see. For normal messes we guarantee the smell is gone; for severe cases we do everything we can to make it right.

Do you serve Midland too?

Yes. We clean carpets and treat pet odor across Odessa, Midland, and the Permian Basin. Call 432-307-7130 or book online to set a time.

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